Meet our newly enhanced 2-Way Radio PoC Dispatch Console!

Dispatcher Console

Instant communication - Wide area connectivity

iPTT Wireless Solutions is a radio communication system based on (LTE) mobile networks and Wi-Fi, providing high efficient and reliable critical communication with dispatch features for enterprises, institutions, utilities, transportation, logistics, hotels, malls, industrial parks, factories, air/sea ports within many other industries.

Due to its wide coverage and no infrastructure, it can be rapidly deployed in batches to meet the user needs to improve emergency response speed and work efficiency.

URL Based Dispatch Console for

PoC Nationwide Push to Talk Two Way Radio Systems

We offer complete Professional DMR and PoC Solutions

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Dispatcher Console General Information

The Dispatcher Console by iPTT Wireless Solutions is an advanced and comprehensive communication platform designed to streamline and enhance your business's communication processes. This revolutionary tool allows for efficient handling of calls, enabling businesses to provide top-tier service to their clients.

What is a Dispatcher Console?

The Dispatcher Console is a centralized, web-based interface that provides a unified platform for managing calls. This powerful tool is a must-have for businesses that rely on effective communication to succeed.

This device is essentially a high-tech command center for all your business's communication needs. It operates in the digital realm on a web-based platform, meaning you can access it from anywhere with an internet connection.

Like the dashboard in a car, it provides you with all the vital information and controls you need to handle your business's calls efficiently and effectively. Picture a sleek, easy-to-use interface that allows you to see and manage all ongoing calls at a glance.

It’s also important to understand this is more than just a call handler; it's also a tool for improving customer service, boosting productivity, and driving business success. It's like having a highly skilled switchboard operator and communication manager, all rolled into one easy-to-use digital platform.

The Dispatcher Console is suited to businesses of all sizes, making it a versatile solution for enhancing communication processes.

How does Dispatcher Console work?

The Dispatcher Console utilizes technology to manage incoming and outgoing calls. It acts as a central hub, connecting different communication channels such as phone lines, VoIP systems, and mobile devices.

The interface displays real-time information on all active calls, allowing users to transfer, park, hold, or mute calls with a single click. It also provides access to essential data such as call duration, caller ID, and call history for each line.

The Dispatcher Console integrates seamlessly with your existing phone system and can be customized to fit your business's unique needs. It operates by integrating with your existing phone system. It displays incoming calls, allowing operators to manage them effectively. Key features include:

Call Queue: Displays incoming calls and their current status, allowing for efficient management.
Call Control: Offers functionalities such as transfer, hold, park, and record, providing control over each call.
Contact Management: Allows operators to easily search and call contacts from the integrated directory.
Emergency Services: Enables prompt and effective response to emergency calls, reducing response times.

Dispatcher Console Benefits

The Dispatcher Console by iPTT offers numerous advantages to businesses.

Interconnect

We support interconnection with other private communications networks, for example, Analog, DMR Tier II and Tier III networks, through the Smart Gateway.